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General Policies-

Your order will be received within 7-10 days from the time your order is placed.

Call for freight charges and other shipping details. We also ship UPS and our trucks.

Shipping Policies

We offer the following shipping methods and delivery times:
Standard: UPS Ground or Truck

Shipping Charges

Order Value Shipping Charges
Standard
$1.00-$85.00 Shipping $8.50
$85.01-$200.00 Shipping $20.00
$200.01 and higher Shipping 10% of the total your order.

Taxes

We collect state sales tax when the shipping address is in one of the following states:

State Rate
NJ 7%
NY

To get an accurate sales tax percentage for your New York County, please refer to the NEW YORK SALES TAX RATES OFFICIAL WEBSITE: http://ny.rand.org/stats/govtfin/salestax.html

 

Please note that we accept American Express, Discover, Mastercard, Visa.

Return Policies

We guarantee our items will arrive to you in good working order. We professionally pack all of our items and ship everything fully insured. If an item arrives to you damaged we will replace that item at no additional charge. If you receive something damaged please call us so we can replace the part or the item if necessary. Our items are factory-direct, brand new items. We do not take returns. We do suggest you do all of your measuring prior to ordering.

Misprints

We make every effort to make sure everything on our site is 100% accurate and mistakes will be fixed when found. We reserve the right to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed.

Cancellations

All cancellations must be done in writing by email or fax. A cancellation number must be issued in order to confirm a cancellation has been done. Please note an order must be cancelled prior to shipment, once an order has shipped it can not be cancelled.